Science Serving Sick ToysTM

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How To Order

Take your choice of four ways to order from A.O.R.'s Online Catalog!

 
  • SECURE ONLINE ORDERING:  It's easy. And it's just as safe and secure as using your  credit card in any other store.  We accept Visa,  MasterCard, American Express, and Discover cards.

You can order all A.O.R. products except springs simply by clicking the  " Add To Cart" button that's next to each item in our online catalog price lists.  Then follow the simple online directions.  (To order springs, please call us at 970-263-4300.)  Note to Netscape users:   After clicking "Add To Cart" you may get a dialog box that states that the information you are transmitting is insecure.  Our Credit Card Handling Service has assured us that this is just a Netscape anomaly--the "Add To Cart" button is not encrypted so that is why that message is appearing.  All sensitive credit card information is completely secure.

The Shopping Cart feature automatically makes a list of the products you click on.  It adds up the prices and calculates sales tax, if applicable.  You can easily review your order and make any changes you want before you send it in.  Then you just click "Finalize Order" and enter your credit card info.

What about shipping costs?  We ship via UPS Ground unless you request otherwise.  Shipping costs depend on your zip code and the total weight, size and number of packages in your order.  We review all orders and add the appropriate shipping cost as a separate charge to your credit card.  Online orders do not include shipping; if you order online, your shipping will be charged to your card when your order is actually shipped.  Fiberglass panels are subject to extra shipping and packaging costs due to their size and fragility.  Call for shipping estimate.

  • FAX:  You can fax your order to us at 970-263-4200 anytime 24/7/365.  Please print your order clearly , including part numbers from our online catalog.

Be sure to include your name, address and phone number.  Also include your Toyota's year, body type (Long Bed, Xtra Cab, 4Runner, etc.), and any modifications that might affect fitment of the parts you're ordering.   We'll call you to confirm your order and get your payment info.  You may pay via credit card, money order or cashier's check.  Please do not fax your credit card info.  Sorry, no CODs.

Please include part numbers from our online catalog.

Also include your Toyota's year, body type (Long Bed, Xtra Cab, 4Runner, etc.), and any modifications that might affect fitment of the parts you're ordering.   We'll call you to confirm your order and get your payment info.  You may pay via credit card, money order or cashier's check.  Please do not e-mail your credit card info.  Sorry, no CODs.

  • PHONE:  Call us at 970-263-4300 anytime 24/7/365.  We're normally in the offices (or in the shop, or in a blur between the two) between 9 AM and 6 PM Mountain Time Monday through Friday.  But we return every voicemail message we get and we strive to do that promptly, so leave a message anytime and we will get back to you.

        
     

Warranties, Terms and Conditions (in other words, the fine print) 

WARRANTY:  

All A.O.R.TM merchandise and products are warranted to be free from defects in materials and workmanship prior to installation. This warranty is void if a product is altered, modified or used improperly by the purchaser or installer.

Springs cannot be warranted against “kinking” caused by trail impacts such as ramming the shackle against a rock.

All A.O.R.TM products are intended for extreme off-road use only. A.O.R.TM, Inc. cannot possibly anticipate or even imagine the full extent and circumstances of use our products may experience. Therefore, purchasers and users of A.O.R.TM products rely on their own judgment as to the suitability of the products for their own use. Purchasers and users also rely on their own judgment in the selection, installation, and service of A.O.R.TM products.

Products sold by A.O.R.TM Inc. that are manufactured by companies other than A.O.R.TM carry the original manufacturer’s warranty only.

Installations of some A.O.R.TM products require welding and/or fabrication skills. For your safety, only an experienced and qualified mechanic or fabricator should undertake such an installation. 

DAMAGE CLAIMS: All A.O.R.TM merchandise is carefully packed for shipment, and only damage-free products are shipped from A.O.R.TM The freight carrier is responsible for your order from the time it leaves our warehouse until it reaches you. Any claim for shipping damage or loss should be reported to the carrier, not to A.O.R.TM, Inc.

PRODUCT DISCLAIMER:

Modifying your vehicle to enhance performance with parts sold by A.O.R.TM, Inc. may create a dangerous condition which could cause serious bodily injury, and the buyer hereby expressly assumes all risks associated with any such modifications. All parts sold by A.O.R.TM, Inc. are for racing or off-road use only. A.O.R.TM, Inc. will not accept responsibility for personal injury or property damage arising from the failure of any parts manufactured or sold by A.O.R.TM, Inc.

Dash 4 braided-stainless steel brake lines are not DOT approved for highway use.

RETURNS: 

Please determine that you really want and need an A.O.R.TM product before you order it. No merchandise may be returned without prior permission from A.O.R.TM  Merchandise accepted for return will be for store credit only; no cash refunds. Shipping costs cannot be credited with returned products. A 20% restocking fee will be charged on all parts returned for credit unless merchandise is proven to be defective or was shipped in error by A.O.R.TM, Inc. Any warranty claim or request to return merchandise must be made within 10 days from receipt of merchandise. Merchandise must be returned prepaid and insured. The original invoice or a copy must accompany all returns.                                

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